Version reviewed: 10.1
What are the strengths of this product?
Excellent customer services. The team are very quick to respond to issues and get the resolved without having to much impact on your timescales for producing reports.
What are the weaknesses of this product?
The tool can sometimes be slow and non-responsive. When changing the manufacturer in the tool it then changes the entry to Created Manually which has implications on our reports.
What features would you add if you had the choice?
Would like to see where the data comes from on the Software Usage tab like on the device tab; e.g. SCCM, Discovery, etc
Many thanks for the review Lauren, in versions 10.2 & 10.3 we made some significant performance enhancements for the Enterprise size customer so you will benefit from these when you upgrade. In 10.3 you will indeed see the data origin on the software usage tab.