Certero AssetStudio review

Light on bandwidth. Easy to implement. Built-in agent deployment functionality. The reporting has been built-in and seems a bit limited.

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85%
85% Customer feeback

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85%
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Version reviewed: 5.2

Customer service
Value for money
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Overall satisfaction
Customer loyalty

What are the strengths of this product?

Capability to scan a wider range of platforms in complex environments, and provide flexibility on the scanning impact on the environment (e.g. agent & agentless etc)

What are the weaknesses of this product?

The self help documentation is lacking. This is building up though, and just means I have to rely on close personal support from Certero. However it does delay the learning curve a little.

What features would you add if you had the choice?

Version reviewed: v5.1

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What are the strengths of this product?

Straight forward to manage, help guides and support website provide access to a lot of information to assist with using Asset Studio.
AssetStudio provides us with all the information we need to manage our IT kit

What are the weaknesses of this product?

non found yet.

What features would you add if you had the choice?

Would like to be able to have a standalone client for CI's that doesn't bring Passworks with it.

Version reviewed: 5

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What are the strengths of this product?

Simple to administer and manage providing a wealth of information this is a comprehensive tool to manage our licensing and ensure that we are in compliance.

What are the weaknesses of this product?

The management of SQL licensing within a VM environment requires manual intervention to do properly (once set up it isn't onerous to maintain). This is specific to the release we are currently running but is planned to be automatic in the next release I understand

What features would you add if you had the choice?

Most of the information is there already so it would be nice to be able to set up logical connections and then with the additional fields that can already be added, use this as a CMDB.

Version reviewed: 5

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What are the strengths of this product?

Easy to use and deploy and allows very detailed and flexible reporting.

What are the weaknesses of this product?

Remote distribution packages seem very hit and miss but that may be the nature of the software we use.

What features would you add if you had the choice?

Mobile device management built in, not a separately licensed feature.

Version reviewed: v5.1

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What are the strengths of this product?

This is simply a slick and very responsive Asset Management tool that meets all of our requirements. I have used version 3 which in its own right was outstanding but version 5 has been built from ground up and offers much more. Its extremely easy to use and can be integrated with other tools (3rd party Remote Control tools, Native windows tools) to provide an almost one-stop shop. The end-user support, from my experience, is outstanding. Someone is always available to assist and will resolve pretty much any queries you may have.
You wont be disappointed with this product.

What are the weaknesses of this product?

I cannot find any weaknesses as of yet.

What features would you add if you had the choice?

The product is a platform for additional Certero modules to be installed (at a cost) over it so they have pretty much covered all features that you could possibly want from an Asset Management Tool. You have the flexibility of purchasing what you require instead of being left with a tool that has built in features that you are not going to use but will be charged for.

Version reviewed: V5.0

Customer service
Value for money
Customer support
Overall satisfaction
Customer loyalty

What are the strengths of this product?

Light on bandwidth. Easy to implement. Built-in agent deployment functionality.

What are the weaknesses of this product?

In this version, the reporting has been built-in and seems a bit limited; however, I stand corrected if it proves to be customizable when we reach that stage of the implementation. Please also note that you can export the data as .csv file and create your own reports outside of the tool.

What features would you add if you had the choice?

I have not fully tested all the capabilities of the product as we are still implementing but so far it can do everything I need.